We provide you with a tracking code at your purchase.
The fastest way to check the whereabouts of your package will be to contact your local post office with the tracking code.
We will work with you to deliver products wherever you might be.
** WE SHIP WORLDWIDE **
The shipping cost varies depending on your location.
You may check your shipping cost in your shopping cart as you checkout.
* All items shipped directly from Seoul, Korea
INTERNATIONAL FREE SHIPPING: FREE ON ALL ORDERS OVER $90
International orders are shipped within 1-2 business days via Korea Post.
Please note: Any additional fees charged by the carrier (including import duties, taxes, and fees) must be paid by the customer.
*Free shipping countries: United States, Canada, China, Hong Kong SAR, Philippines, Russia, and Thailand.
STANDARD SHIPPING
Items below 90$ depending on your country's shipping rates are;
China, Hong Kong SAR, Canada, Philippines, Russia, Thailand, United States, Vietnam: $5
Macao SAR, India, Singapore, Taiwan, Bhutan, Indonesia: $10
Japan: $19
France, Spain: $25
United Arab Emirates, Luxembourg, Moldova, Netherlands, Poland, Slovenia, Switzerland, Qatar, Kazakhstan, Saudi Arabia, Slovakia, United Kingdom, Brazil, Mexico, Chile: $27
To ensure you the lowest shipping cost and fast delivery, #OOTD use Korea Post "K-packet". You will be received with a receipt and tracking information after the transactions go through. The package will be dropped off at your door without needing a signature in case absence of the recipient. However, #OOTD is not responsible for lost items.
We do not guarantee to deliver your order on or before a certain date. Also, these transit times do not include Customs clearance processing times, and the updates for the parcels’ status can take time after departure from Korea because of the processing time at Customs of the destination country.
Unfortunately, please note that we cannot be responsible for any delays caused by Customs clearance processes, and local duties and taxes.
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges on your international order where applicable. International customers will be responsible for any fees, duties, taxes, or any surcharges levied or charged by their country. As customs policies vary widely from case to case for each country, please check with local authorities prior to placing your order to confirm taxes and duties.
Please understand that it is customer’s responsibility to check the shipping status on the tracking page and to contact the local courier directly in case there are any issues for receiving the items in your country, after the parcel departs from Korea.
We will try our best to ensure that your gorgeous goodies get to you as quickly and smoothly as possible. If you have any questions at all, feel free to email us at hello@ootdbeauty.com.
