RETURN POLICY
International Returns & Exchanges
We currently do not offer returns or exchanges on international orders.
If your order arrives damaged or incorrect, please contact us at hello@ootdbeauty.com and include your order number. To process your inquiry, please attach the following photos:
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The exterior of the shipping box, clearly showing the tracking number
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All items inside, as originally packaged upon delivery
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The damaged or incorrect product
We may be unable to process compensation without these images, so please take photos before discarding any packaging.
Thank you for your cooperation.
This shipping policy is subject to change without prior notice.