DETAILS

#PORE-REFINING #DEEP CLEANSING

Discover the ultimate pore-refining experience, featuring a rich, leathery foam that deeply cleanses and help unclogs pores. With heartleaf extract’s soothing and protective properties, alongside BHA and tea tree extract, this cleanser helps tighten pores while safeguarding your skin’s moisture barrier, leaving your skin feeling refreshed and radiantly healthy.

Key ingredients

• Heartleaf extract: a botanical marvel revered for its anti-inflammatory and antioxidant properties. This natural ingredient helps soothe and calm the skin, promoting a balanced complexion in toners, lotions, and serums, making it an ideal addition to your daily skincare routine.
  
  
• BHA: Gently exfoliates all skin types, while drawing in moisture, providing skin with a hydrated feel.
  
• Tea Tree leaf extract: Melaleuca Alternifolia (Tea Tree) Leaf Oil and Camellia Sinensis Leaf Extract to help soothe irritated skin while hydrating the skin, leaving it refreshed, smooth and healthy.

Full ingredients

Water, Glycerin, Propanediol, 1,2-Hexanediol, Polyglyceryl-10 Laurate, Betaine, Ethylhexylglycerin, Sodium Citrate, Disodium EDTA, Niacinamide, Ascorbyl Glucoside, Ascorbic Acid, Camellia Japonica Seed Oil, Squalane, Butylene Glycol, Houttuynia Cordata Extract

HOW TO USE 

1. Apply to a cotton pad or hand.
2. Gently spread around the face.
3. Wash with warm water.
4. Pat dry with a soft towel.

SHIPPING POLICY

Customs, Duties & Taxes

All orders ship from South Korea and may be subject to import duties or taxes upon arrival in the destination country. By placing an order, you agree to comply with your country's import regulations. Because these rules vary by country, it is the customer's responsibility to understand the regulations that apply in their region.

Once your package leaves Korea, please track its progress via the carrier and contact your local courier directly with any delivery-related questions.

• Customer responsibility: All import duties, VAT, and customs fees on international orders are the responsibility of the recipient.

• Checkout estimates (DDP): Where possible, we operate on Delivered Duty Paid (DDP) terms — estimated duties are calculated and collected at checkout for your convenience. Final amounts assessed by local customs may differ from this estimate, and any discrepancy remains the customer's responsibility.

Refunds Related to Shipping & Customs 

We cannot offer full refunds for "change of mind" returns or for orders refused due to unpaid customs duties once shipping has begun. 

• Shipping fees are non-refundable once an order has been dispatched.

• Duties and taxes are non-refundable. Customs duties paid at checkout are remitted to government agencies and cannot be refunded by OOTD Beauty. For customs duty refunds, please contact your local customs office directly.

• Refused deliveries: If a package is returned or discarded by local customs due to non-payment of duties, OOTD Beauty is not liable, and the order is not eligible for a refund.
  

This shipping policy is subject to change without prior notice.

Shipping Policy

Customs, Duties & Taxes

All orders ship from South Korea and may be subject to import duties or taxes upon arrival in the destination country. By placing an order, you agree to comply with your country's import regulations. Because these rules vary by country, it is the customer's responsibility to understand the regulations that apply in their region.

Once your package leaves Korea, please track its progress via the carrier and contact your local courier directly with any delivery-related questions.

• Customer responsibility: All import duties, VAT, and customs fees on international orders are the responsibility of the recipient.

• Checkout estimates (DDP): Where possible, we operate on Delivered Duty Paid (DDP) terms — estimated duties are calculated and collected at checkout for your convenience. Final amounts assessed by local customs may differ from this estimate, and any discrepancy remains the customer's responsibility.

Refunds Related to Shipping & Customs 

We cannot offer full refunds for "change of mind" returns or for orders refused due to unpaid customs duties once shipping has begun. 

• Shipping fees are non-refundable once an order has been dispatched.

• Duties and taxes are non-refundable. Customs duties paid at checkout are remitted to government agencies and cannot be refunded by OOTD Beauty. For customs duty refunds, please contact your local customs office directly.

• Refused deliveries: If a package is returned or discarded by local customs due to non-payment of duties, OOTD Beauty is not liable, and the order is not eligible for a refund.
  

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[Shipping Information]

Shipping Fees

• A base shipping fee of $6.99 applies to all orders, excluding certain regions in Europe and South America. Fees are tiered by package weight, with higher rates for select regions in Europe and South America. 

• Orders of $100 USD or more qualify for free shipping

※ Europe & South America exception: Shipping to select regions in Europe and South America uses a higher rate tier ranging from $9.99 to $21.99. Free shipping is not available for these regions, and a 4 kg weight limit applies per order.

※ Any additional import duties, taxes, and other fees incurred are the responsibility of the customer.

All orders ship from South Korea. Your exact shipping cost — based on destination and package weight — will be calculated and shown in your cart at checkout. 

Shipping Details

Countries We Ship To 

East Asia: Japan, China, Hong Kong, Taiwan, Macau
Southeast Asia: Vietnam, Thailand, Philippines, Indonesia, Malaysia, Singapore, Brunei, Cambodia, Laos, Myanmar
Southwest Asia & Others: India, Sri Lanka, Maldives, Nepal, Bangladesh, Bhutan, Mongolia
Major English-speaking Regions: USA, Canada, Australia, New Zealand
Europe & South America: UK, France, Germany, Spain, Russia, Brazil

Shipping Rates by Region (orders under $100) 

• Asia & Other Regions — $6.99 flat rate 

• United States, Canada, Australia & New Zealand — tiered by weight: 

• Under 1 kg: $6.99

• 1 kg up to 3 kg: $10.99

• Over 3kg: $15.99

• Europe & South America — tiered by weight (free shipping not available; 4 kg max per order): 

• Under 1 kg: $9.99

• 1 kg up to 2 kg: $15.99

• 2 kg to 4 kg: $21.99

Delivery Time 

Orders typically arrive within 7–14 business days from dispatch. Actual delivery times may vary depending on flight schedules and customs processing in the destination country, and we cannot guarantee delivery by a specific date.

Please note: tracking updates may pause or appear delayed while your package clears customs after leaving Korea.

Shipping Delays

We are not responsible for delays caused by factors outside our control, including severe weather, customs procedures, or carrier-related issues. 

Address Changes & Failed Deliveries 

Once an order has been processed (Fulfilled), the shipping address cannot be modified. Refunds are not possible for delivery failures caused by address errors.

This shipping policy is subject to change without prior notice.